Crisis Communications
JLAC / GRU
Aware of employee concerns, this message from Mayor Ward was sent internally on February 27, 2023.
On April 14, after many drafts and revisions, the City Manager sent this public message announcing closure of Reichert House Youth Academy.
This wording was challenging, as I had determined the need for public acknowledgment of this event but a cooperative tone was required.
As the State Auditor General released his preliminary report in early October, my original news release draft went through many revisions across several departments prior to final publication.
Hurricane Ian
As the storm passed, I was asked to write words to be delivered from inside the Emergency Operations Center by the Director of Public Safety.
Following the hurricane, I traveled by ambulance to visit field medical facilities with EMS crews on shift in limited access areas of the barrier islands.
I worked closely with medical professionals in the EOC to create and print generator safety messaging; first responders distributed in the field.
While working inside the EOC, one of my responsibilities was to create graphics with resonance for Lee County's social media channels.
GPD K-9 Unit
This news release, written on tight deadline in partnership with the City Manager, was a reaction to the unit's premature return to service by GPD.
Following community concern about the status of the Gainesville Police Department's K-9 Unit, we set two public meetings.
The Office of Communications & Marketing developed the FAQ sheet for distribution to the public and media.
Part of my role at the community meetings was to take notes and produce documents that accurately recorded public sentiment.